Privacy Policy
Last updated: April 6, 2026
1. Introduction
Wishkr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gifting platform and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our Service:
- Name and contact information (email address, phone number)
- Account preferences and gifting history
- Delivery addresses for physical gifts
- Payment information (processed securely through third-party payment providers)
2.2 Usage Information
We automatically collect certain information when you use our Service, including:
- Device information (device type, operating system)
- Log data (access times, pages viewed, IP address)
- Interaction data (gifts browsed, orders placed, features used)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Service
- To send you notifications about your orders and account updates
- To process gift orders and facilitate deliveries
- To communicate with you about your account, orders, and updates
- To improve and personalize your experience
- To send promotional communications (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- Gift Fulfillment Partners: We share delivery details with our partner vendors (florists, bakeries, gift card providers) to fulfill your orders.
- Payment Processors: Payment information is shared with our secure payment processing partners.
- Service Providers: We may share information with third-party service providers who assist us in operating our Service (analytics, hosting, customer support).
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this policy. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at hello.wishkr@gmail.com.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: hello.wishkr@gmail.com
- Phone: +91 7796060700
- Address: Pune, Maharashtra, India